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ideas for a beautiful life? prevent useless construction projects on the river Spree!

advertises with beautiful colored spots and thick catalogs with great opportunities for young and old, and for every budget source for ideas for a better life. But for many of the source group to pay the company not at all to a better life far from it. Since the returns are by mail order in recent years fallen sharply, as is so often have to turn the workers to believe that negative to make up for that. This also happens at source by reducing labor costs, consolidation of the work and more pressure on the workers. arises Here in Kreuzberg in the media spree At the moment the new source communication center with 1,000 jobs, which will fit into the glitzy new media spree the world to investors of the project as envisioned. is but the whole thing less beautiful than announced by Mayor Wowereit, he claimed at a campaign event in view of the source plans: "Coming soon, an investor will further 1,000 jobs to bring"

's for the previously existing call center source `s at the Warschauerstr . be closed with 300 jobs and would begin March 31 the staff for much lower wages and even more sinister conditions, in another newly formed company should he not mention it. Also not that the working week increased from 38 to 42 hours of leave entitlement falls heavily, holiday and Christmas bonuses and savings schemes should be deleted. Significantly, this is according to the company have 20% of the workers, the new contracts are not accepted.

also possible State funding was this an incentive for Karstadt-Quelle, the company is negotiating with the Berlin Business Development Partner. The new company was to be a "flagship site" the group says at KarstadtQuelle.

the same time, working in a call center in Nuremberg, the source 800 people there for decades, partly and are therefore terminated even gotten better wages and having to adapt to much worse conditions again. Source will make the two call centers for customer service and replace it with a new tight. The staff in the new source call centers to significantly earn less: 1100 to 1450 € gross per month, this is common in the industry.

This attack, the attempt to extend the working time is running, not only in call centers, but also in other offices, in shops and factories. Call centers are part of this society to decide in the profit and not the needs of the workers about work, work equipment and their product. is interesting of course another connection between the hype surrounding the project Media Spree and the reality of working at least for the partners of the great media spree project. Call Center were and are an attack on the refusal of many BueroarbeiterInnen to accept a deterioration in their conditions (in banking, insurance, postal, telecom and other Buerobereichen). Call Center, which means for many workers, longer working hours, forced to shift work, time control and work intensification. Work in call centers, that is sometimes stressful, sometimes boredom, friendliness and forced Stakeout customer, for too little coal, and many hours of life the job. why we want you here an admittedly gain insight into the working of such a phone slaves

just have a specific section of net schaffen.Dazu calls every day a piece of paper with the cut to be created will be posted. The customer call is not limited to the acceptance of the order, rather, the agents "actively sell," move to say the caller to buy any additional products that fit perhaps for the really desired item or not
What products to agents in the course of this "cross Selling "is peddling them on the screen. Added to then come the special offers of the week whether the individual in a client, the phone also not to be missed, with the telephone operators kompetente Entscheidungshilfen zwischen Kopfkissen und Radiowecker anbieten. Es gibt sehr strikte Formulierungsvorgaben, die bis auf die Verkaufsgespräche alles minutiös vorschreiben. Dabei handelt es sich sowohl um ziemlich lange Sätze (»Frau XY, ich bedanke mich für Ihren Anruf und wünsche Ihnen noch einen schönen Tag«) als auch um Antwortformeln selbst für kleine Anfragen (etwa der Kundennummer). Dadurch hat man kaum Chancen, flüssig zu sprechen. Die Arbeit ist insgesamt langweilig und eintönig.

Dazu kommt das mit so einem Wechsel in neue Örtlichkeiten sich natürlich auch neue Möglichkeiten der "Qualitäts "steigerung und des Drucks bieten die man hier ohne zusätzliche Expensive reconstruction costs, for example by quasi miteinführen passant.

example, there is in the new premises the entire area on one level. In the middle of the bar area, the plan for the control and planning of customer care is arranged, ie the workers here are centrally monitored, it can be overheard conversations and, of course, checked and analyzed the results. Around this central point around which people sit in a circle so-called units.

we find it important to emphasize here again which companies from media spree and the resulting gentrification

benefit and what the reality of work behind the colorful advertising flyers and the colorful goods and service hell . Insert Important for both activists and local residents as well as for affected employees of these companies. We think this right here it is clear as deteriorating working and living conditions of many (the workers in Nuremberg have to accept wage cuts of up to 50%, must the workers at source in Berlin toil under lousy Bed and get gezockt wage of residents in F-Hain + Kreuzberg affected by rising rents + gentrification ...) related to the profit and government subsidies to large corporations such as KarstadtQuelle, Nike, MTV .. . in connection with the construction of such prestigious projects as the project can post media spree.

media spree ! Prevent Everything for everyone and indeed FREE

for joint operations against overtime and work stress!
each hour is 60 minutes too much work!
layer to layer!


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